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Join us from 11th-12th April 2019


Digital Marketing, Customer Experience (CX) & IT Technologies Forum

  • Growing Fast with Smart Execution

    Today, marketing leaders can posses the right mix of talent, technologies, programs, and partners. They must guide their business with strategic decision-making that will drive revenue growth. This Digital Marketing Forum will teach you how to bring your marketing vision to life as a customer-centric strategy that delivers real results for the business.


    Who will Attend:

    Image Marketing Leaders
    Image Marketing Analytics Leaders
    Image Customer Experience & Commerce Leaders
    Image Multichannel Marketing Leaders

    How are you crafting your CX strategy?

    Customer Experience is at the top of every business’ priority list. It concerns the CEO to the CMO and even the CIO. Emerging technology, changing consumer needs and effective use of customer data are critical elements to ensuring your CX Strategy is as powerful as possible in a competitive and digital landscape.

    What You Will Learn?

    Image Deliver a seamless experience, regardless the channel a customer chooses to use
    Image Develop a clear CX vision and strategy in your organization
    Image Understand how to utilize Artificial Intelligence to deliver a fantastic experience
    Image Unlock the real business value in your customer data
    Image Elevate CX through customer journey design and monitoring
    Image Provide personalized customer interaction across a multichannel environment
    Image Design B2C and B2B CX Strategies with ‘moments of truth’

    This Summit was designed for individuals in the following roles:

    Image Customer Experience Leaders
    Image IT Leaders Supporting CX Initiatives
    Image Customer Data and Analytics Managers
    Image Customer Services & Support Managers
  • Media

  • Agenda

    Thursday, April 11th 2019

    Time Speaker Topic
    10:00 - 10:40 Petar Kocovic (Digital Dreams)
    10:55 - 11:35 Veljko Milutinovic (Mind Genomics)
    11:50 - 12:30 Darko Marjanovic (Things Solver)
    12:45 - 13:25 Dusan Kalicanin
    13:25 - 14:10 Break
    14:10 - 14:50 Nevena Stanisavljevic
    15:00 - 15:40 Vesna Damnjanovic (FON) Digital Marketing Strategy in Banking - Gen Y

    Friday, April 12th 2019

    Time Speaker Topic
    10:00 - 10:45 Milan Bjeloglav (CBS Systems)
    11:00 - 11:45 Ivan Smiljkovic (ProCredit bank)
    12:00 - 12:45 Vanjica Ratkovic
    13:00 - 13:45 Snezana Boskovic (EnelPS)
    14:00 - 14:45 Boris Delibasic Digitalizacija biznisa skijalista (FON)
  • Image


    Listen to inspirational guest keynote speakers; hear from invited end-user case study speakers – real practitioners with real-world knowledge.

    Keynote Speakers


    Professor Dr. Veljko Milutinovic

    Fellow of IEEE - Belgrade, Serbia


    Natasa Kovacevic

    President of "Natasa Kovacevic Foundation" - Belgrade, Serbia



    Ivan Smiljkovic

    Member of the Executive Board -

    ProCredit bank, Belgrade


    Dusan Kalicanin

    Belgrade - Serbia


    Snezana Boskovic

    Marketing Communication Manager - EnelPS, Belgrade - Serbia


    Vanjica Ratkovic-Zivkovic

    Editor-In-Chief of Serbian Broadcasting TV Show "Morning Program"


    Rosande Milatovic Skoric

    Senior Business Solution Manager at SAS Institute


    Darko Marjanovic

    CIO & Founder at Things Solver, Belgrade - Serbia


    Goran Milanov

    Senior Partner at BI2Knowledge - Belgrade, Serbia


    Boris Delibasic

    Professor at the University of Belgrade - Faculty of Organizational Sciences


    Milan Bjeloglav

    General Manager at CBS Systems - Belgrade, Serbia


    Vesna Damnjanovic

    Professor at Faculty of Organizational Sciences, University of Belgrade

  • To be defined...

  • To be defined...

  • Register

    Register by phone

    +381 64 111 4014

    Ms. Snezana Bozic

    +381 63 226 664

    Ms. Zaklina Kocovic

    +381 63 202 166

    Mr. Petar Kocovic


    Standard Conference Price

    Solo ticket

    29.500,00RSD or 250€


    Solo ticket

    17.700,00RSD or 150€

    2 tickets

    15.900,00RSD or 135€/ticket

    3-5 tickets

    14.160,00RSD or 120€/ticket

    5+ tickets & professors

    12.390,00RSD or 105€/ticket


    4.700,00RSD or 40€


    * One dinner is included into the ticket price

    * VAT is included into the ticket price

    * Hotel costs are not included into the ticket price (go to Venue & Travel)

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